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Terms of Service

Last updated: 16 July 2026 Effective date: 16 July 2026

These Terms of Service ("Terms") are a contract between you and the operator of Cushio about your use of the website at cushio.ai (the "Site") and the pre-launch waitlist it offers (together, the "Service"). Please read them. They are short on purpose, and they are meant to be fair.

For how we handle personal data, see our separate Privacy Policy, which is a transparency notice and is not part of this contract.

1. Who you are contracting with

The Service is currently operated by Vadim Seliukov, an individual (a sole operator based in the Czech Republic), referred to in these Terms as "we," "us," or "the operator."

The operator intends to form a limited liability company (a Delaware LLC) in the future. When that company is formed and takes over the Service, these Terms (including all rights, limitations, and protections in them) will transfer to and apply for the benefit of that company, and references to "the operator" will be read as references to it. We will update this page to name the company when that happens. Until then, these Terms apply for the benefit of Vadim Seliukov personally.

  • Contact: hello@cushio.ai
  • Address: Husitská 677/15, 130 00 Praha 3-Žižkov, Czech Republic

2. Acceptance of these Terms

Unlike the Privacy Policy (which is only an explanation of our data practices), these Terms are a contract.

You accept these Terms, and they become binding on you, when you join the waitlist by submitting the form on the Site. If you do not accept these Terms, do not submit the form.

Merely reading the Site does not, by itself, create obligations on you under these Terms. But if you use the waitlist, these Terms govern that use.

3. What the Service is (and is not) right now

Cushio is at an early, pre-launch stage. Today the Service does one thing: it lets you submit your email address so we can notify you when Cushio launches or when early access opens. That is all it is.

  • The product itself is not yet operating. Nothing on the Site is an offer to sell a product, a promise that any product will ship, a promise of a launch date, or a promise of features, pricing, availability, or performance.
  • Joining the waitlist does not guarantee you access to any future product, early access, a place in any queue, or any particular price.
  • Descriptions of what Cushio will do are forward-looking statements about our intentions and may change.

4. The Service is provided "as is"

To the fullest extent permitted by applicable law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or continuously available.

We may change, suspend, or discontinue the Service (or any part of it, including the waitlist) at any time, with or without notice. We may also withdraw the Site entirely. Because the Service is free and pre-launch, we are not obliged to maintain it.

Nothing in this Section 4 excludes or limits any warranty or right that cannot lawfully be excluded, including non-excludable rights you may have as a consumer under the law of your country of residence.

5. Acceptable use

The Service is a simple waitlist. When you use it, you agree not to:

  • submit an email address that is not yours or that you are not authorised to submit;
  • submit false, misleading, or automated (bot) sign-ups, or otherwise abuse, flood, or spam the waitlist form;
  • attempt to probe, scan, overload, disrupt, or gain unauthorised access to the Site, its infrastructure, or its data;
  • use the Service to break any applicable law, or to infringe anyone's rights;
  • circumvent, disable, or interfere with any security or anti-abuse feature of the Site (including its rate-limiting and anti-spam measures).

We may, at our discretion, refuse, remove, or discard any submission, and restrict or block access, if we reasonably believe it breaches this Section 5 or is abusive, without liability to you.

6. Intellectual property

The Site and its content (including text, layout, design, graphics, and the "Cushio" name and branding) are owned by the operator or its licensors and are protected by intellectual-property laws. These Terms do not grant you any right to use our branding, or to copy, reproduce, or create derivative works from the Site, except as needed to use the Service normally or as permitted by law. You keep any rights you have in the email address and information you submit; you grant us permission to use it only as described in the Privacy Policy.

7. Limitation of liability

Please read this section carefully. It limits what we owe you if something goes wrong. It applies to the fullest extent permitted by applicable law, and it does not take away rights that the law says you must keep (see the carve-outs below).

To the fullest extent permitted by applicable law:

  • We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, profits, revenue, goodwill, business, or anticipated savings, arising out of or relating to the Service or these Terms, whether based in contract, tort (including negligence), or any other legal theory, and whether or not we were advised of the possibility of such damages.
  • Our total aggregate liability to you arising out of or relating to the Service or these Terms will not exceed the greater of (a) the total amount you paid us to use the Service (which, for the pre-launch waitlist, is zero) or (b) EUR 100 (one hundred euros).

Carve-outs (these limits do not apply). Nothing in these Terms excludes or limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • your non-excludable statutory or consumer rights, and your data-protection rights, which remain fully intact; or
  • any other liability that cannot lawfully be excluded or limited under the law that applies to you.

Because the carve-outs above are important: if you are a consumer, these Terms do not reduce any legal rights you have that cannot be waived, and the limits in this section apply only so far as the law allows.

8. Indemnity

If someone brings a claim against us because you broke these Terms (in particular the acceptable-use rules in Section 5) or broke the law in using the Service, you agree to cover our reasonable, directly-resulting losses and legal costs for that claim.

This indemnity is deliberately narrow: it does not apply to the extent a claim results from our own breach, negligence, or wrongdoing, and it does not apply to anything that is our responsibility rather than yours. If you are a consumer, it only ever applies to the extent the law permits.

9. Dispute resolution for United States users: arbitration and class-action waiver

This Section 9 applies only if you are a resident of, or located in, the United States. If you are not, skip to Section 10. This section affects how disputes are resolved and, importantly, waives your right to a jury trial and to participate in a class action. Please read it carefully. You may opt out of this Section 9 as described below without affecting the rest of these Terms.

a. Agreement to arbitrate. You and the operator agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms (a "Dispute") will be resolved by final and binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies.

b. Delegation. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or part of it is void or voidable. Exception: the enforceability of the class-action waiver in paragraph (d) is for a court, not the arbitrator, to decide.

c. Rules and forum. The arbitration will be administered by a reputable, established arbitration provider under its consumer-arbitration rules then in effect. The arbitration may proceed in writing where the rules allow, and any in-person hearing will take place in the United States county (or equivalent) where you reside, or another mutually agreed or reasonably convenient location. The arbitrator may award the same individual remedies a court could.

d. Class-action waiver. You and the operator agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of a representative or class proceeding.

e. Severability / blue-pencil. If the class-action waiver in paragraph (d) is found unenforceable as to a particular claim or remedy, then that specific claim or remedy (and only that one) will be severed and heard in a court of competent jurisdiction, while all other claims will remain in individual arbitration. If, apart from paragraph (d), any other part of this Section 9 is found unenforceable, that part will be severed and the remainder of this Section 9 will stay in effect.

f. How to opt out. You may opt out of this Section 9 (arbitration and class-action waiver) by emailing hello@cushio.ai with the subject line "Arbitration Opt-Out" and your name and the email address you used to join the waitlist, within 30 days of the date you first accepted these Terms. Opting out will not affect any other part of these Terms, and we will not treat opting out as a reason to disadvantage you. If you opt out, disputes between you and us are handled under Section 10 instead.

g. Non-excludable rights. Nothing in this Section 9 prevents you from bringing a matter to the attention of a government agency, or waives any right that US federal or state law says cannot be waived.

10. Governing law and forum (all users)

a. If you are a United States user and you have not opted out of Section 9, these Terms and any Dispute are governed by the Federal Arbitration Act and, to the extent state law applies, the laws of the State of Delaware, without regard to its conflict-of-laws rules, and any matter not subject to arbitration will be brought in the state or federal courts located in Delaware (to which you and we consent), except that either party may bring a qualifying claim in small-claims court in your home jurisdiction. We choose Delaware because the operator plans to form its company there; if you are a consumer, this choice does not remove the protection of any mandatory law of your home US state that must apply to you.

b. If you are not a United States user, these Terms and any dispute arising out of or in connection with them are governed by the laws of the Czech Republic, and the courts of the Czech Republic will have jurisdiction. If you are a consumer resident in the EEA or the UK, this does not deprive you of the protection of the mandatory consumer-protection laws of your country of residence, and you may also be able to bring proceedings in the courts of your own country as your local law allows.

c. Interim mismatch (we are being straight with you about this). The operator is, right now, an individual based in the Czech Republic, not yet a Delaware company. That means the Delaware-facing choices in Section 9 and Section 10(a) are drafted to apply to US users and to carry over cleanly when the Delaware LLC is formed, but until that entity exists they are the terms of an individual operator located in Czechia. Where a court finds that this interim status makes a particular US-facing provision unenforceable against you, that provision will be read down or severed under Section 12, and the rest of these Terms will continue to apply.

11. Changes to these Terms

Because Cushio is pre-launch and evolving, we may update these Terms from time to time. When we do, we will revise the "Last updated" date above. If a change is material, we will take reasonable steps to bring it to your attention (for example, a notice on the Site or, where we have your email and it is appropriate, by email). Changes are not retroactive. If you keep using the waitlist after a change takes effect, that use is subject to the updated Terms; if you do not accept an update, you may stop using the Service and ask us to remove you from the waitlist at hello@cushio.ai. A change to the arbitration terms in Section 9 will not apply to a Dispute of which we already had notice.

12. General

  • Severability. If any provision of these Terms is held invalid or unenforceable, that provision will be severed or read down only to the minimum extent necessary, and the remaining provisions will continue in full force. (The specific severability rule for the arbitration and class-action waiver in Section 9 controls over this general rule for that section.)
  • No waiver. If we do not enforce a right under these Terms on one occasion, that is not a waiver of that right on any other occasion.
  • Assignment. You may not assign or transfer these Terms without our consent. We may assign these Terms, including to the Delaware LLC referred to in Section 1 when it is formed, or in connection with a reorganisation, merger, or sale of the Service; your rights under these Terms and under applicable consumer and data-protection law are not reduced by such an assignment.
  • Entire agreement. These Terms, together with the Privacy Policy (for data matters), are the entire agreement between you and us about the Service, and supersede any prior understanding on the same subject.
  • Language. These Terms are written in English, which is the governing language of the agreement.

13. Contact

Questions about these Terms, or the arbitration opt-out, go to:

Vadim Seliukov, operator of Cushio Email: hello@cushio.ai Address: Husitská 677/15, 130 00 Praha 3-Žižkov, Czech Republic